Returns & Exchanges
At Elvie, we want you to love every piece you wear. If your purchase isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
2
Prepare Your Package
Securely pack your items in their original packaging and attach the pre-paid shipping label provided via email.
3
Ship It Back
Drop off your package at any authorized carrier location or schedule a pickup for your convenience.
4
Receive Your Refund
Once our warehouse inspects the returned items, your refund or exchange will be processed within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing